Effective Date: June 25, 2025
Aegean Holidays Apartments
30 Laycock Street, Surfers Paradise, QLD 4218, Australia
At Aegean Holidays Apartments, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect the following types of personal information:
Full name
Email address
Phone number
Address
Identification (e.g., driver’s license, passport)
Payment details (processed securely via third-party platforms)
Booking and stay details
IP address and browser information (via website or booking engine)
We collect personal information in a variety of ways, including:
Directly from you (e.g., through our website, phone calls, email)
Through online booking platforms (e.g., Airbnb, Booking.com)
During check-in or registration
Via cookies and analytics tools on our website
Your personal information is used to:
Manage and confirm your accommodation booking
Communicate with you regarding your stay
Provide customer support
Meet legal and regulatory obligations
Improve our services and website
We may share your personal information with:
Booking platforms and payment processors
Service providers (e.g., cleaners, maintenance personnel)
Legal and regulatory authorities where required
IT and hosting providers assisting our operations
We do not sell or rent your personal information to third parties.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes secure servers, data encryption, and limited access to your information.
You have the right to access and correct your personal information. To do so, please contact us using the details below. We may require proof of identity.
Our website may use cookies to improve user experience. You can configure your browser to disable cookies, but this may affect site functionality.
In some cases, we may store or process your information with third-party services located outside Australia (e.g., cloud hosting). We ensure these providers have appropriate safeguards in place.
If you have a complaint about how we handle your personal information, please contact us. We will respond promptly and aim to resolve the issue. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
Aegean Holidays Apartments
30 Laycock Street
Surfers Paradise, QLD 4218
Australia
Email: reservations@aegeanaparments.com.au
Phone: +61 (0)7 5570 2333
